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Lumix Pro Services are now available in Australia from Panasonic.
By Luke Anisimoff on February 28, 2022
Professional Lumix snappers are now backed up by Lumix Pro Services (LPS), a membership program offering them prioritised support and repairs.
Membership is separated into two tiers – silver and platinum – similar to similar pro service programs offered by Fujifilm, Sony, Nikon, and Canon.
Silver costs $99 per year and requires a S or G series camera body and two lenses. Platinum membership is $299 per year and includes a camera body and three lenses.
You’ll get a dedicated support hotline, loan equipment if the estimated repair time can’t be met, and free shipping both ways with this.
The turnaround time for Platinum repairs is guaranteed to be two days, but this does not include delivery time. Silver might last for up to five days.
Platinum equipment assessment loans are available for a week, and Silver equipment evaluation loans are available for three days. Platinum membership also comes with two free sensor cleans and global membership.
“In tandem with the GH6 launch, Panasonic Australia is excited to introduce Lumix Professional Services. We understand the requirement for high reliability in the challenging shooting situations professionals often face,”
says Aaron Waters, Panasonic Australia Imaging product marketing manager.
“LPS is a dedicated support service, designed to provide an even greater level of service and support for professionals who rely on their Lumix equipment every day. This program provides peace of mind so creators can spend more time focusing on their creative projects.”